Terms of Service & End User Licence Agreement
Effective date: 11 July 2026 · Last updated: 7 September 2026
Provider: Analemma Labs Pty Ltd ABN 78 701 798 398 ("TerraADV", "we", "us", "our")
Address: PO Box 100, Violet Town VIC 3669, Australia
Phone: 0409 674 136
Contact: [email protected]
1. Acceptance
By downloading, installing, or using the TerraADV mobile application, the TerraADV web route planner, or related services (together, the "Service"), you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
These Terms also operate as the End User Licence Agreement for the TerraADV application. Section 19 sets out additional terms that apply because the application is distributed through the Apple App Store and Google Play.
2. Eligibility and accounts
- You must be at least 16 years old to use the Service, and old enough to enter into a binding contract where you live. Being old enough to use the Service is not the same as being old enough, or licensed, to operate a particular vehicle on a particular road — that is governed by the law where you are, not by us.
- You can plan and navigate without an account. An account is required to sync between devices and to take part in community features. If you create one, you must provide accurate information and keep your sign-in credentials secure, and you are responsible for activity under your account.
- You may delete your account at any time. The Privacy Policy sets out how to do that on each platform, and section 8 below sets out what happens to your Contributions.
Licences, registration and your vehicle
The Service is used with a wide range of vehicles — adventure and off-road motorcycles, four-wheel drives, side-by-sides and similar. What you are lawfully permitted to do differs by vehicle, by state or territory, and by whether you are on a public road, a public land management area, or private property.
You are responsible for holding, and complying with, whatever licence, registration, permit or authorisation the law requires for the vehicle you are using and the ground you are using it on. This includes recreational and conditional registration schemes, which differ between states, and any access permit required by the land manager.
The Service does not verify any of this, and does not know what vehicle you are actually in. A route the Service produces is not advice that you are licensed, registered or permitted to travel it.
3. Licence to use the Service
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Service on devices you own or control, for your own personal, non-commercial use. We retain all intellectual property rights in the Service, except third-party components licensed under their own terms (see section 12).
4. Beta
While the Service is offered as a beta, pre-release, or test version:
- it is provided for evaluation and testing, and may contain errors, incomplete features, and behaviour that changes without notice;
- features may be added, altered, or removed at any time, and the beta may be ended at any time;
- data you create may be lost, corrupted, or reset — keep your own copies of anything you can't afford to lose (routes can be exported as GPX);
- beta builds are distributed through Apple TestFlight and Google Play's testing tracks. Those builds expire or are withdrawn, and Apple's and Google's own terms apply to them alongside these Terms;
- the disclaimers in sections 13 to 16 apply with particular force.
The safety obligations in section 10 are not relaxed during beta. If anything, an unfinished navigation app deserves more scepticism, not less.
5. Subscriptions, payment and refunds
Some features of the Service require a paid subscription.
Subscriptions are sold and processed by the app store you obtained the app from — the Apple App Store or Google Play — not by us. In these Terms that store is your "store", and its own terms and payment rules apply to the purchase alongside these Terms.
- Payment is charged to your account with that store on confirmation of purchase.
- A subscription renews automatically at the then-current price for the same period, unless you turn off auto-renewal before the end of the current period. Each store sets its own cut-off for this — Apple's is at least 24 hours before the period ends — and charges the renewal shortly before the period ends.
- You can manage or cancel a subscription in your account settings with that store. Deleting the app does not cancel a subscription.
- Refunds are handled by your store, under that store's refund policy. We generally cannot issue refunds directly for a purchase we did not process.
- We may change subscription pricing. Price changes take effect at your next renewal, and your store will notify you where its rules require. If you don't accept a new price, cancel before renewal.
- Nothing in this section limits your rights under the Australian Consumer Law (see section 15).
If we ever sell subscriptions directly rather than through a store, we will say so at the time of purchase, and the refund and cancellation arrangements for that purchase will be set out then. Until then, every subscription is a store purchase.
Beta participants. Where we have offered continuing free access to people who took part in the beta, that offer applies to the individual account it was granted to, is not transferable, and is not redeemable for cash. It applies to the TerraADV subscription as offered from time to time, and does not oblige us to continue operating the Service, to preserve any particular feature, or to provide access to a separate product or successor service.
6. Downloadable map regions
The Service lets you download map regions for offline use. These are licensed to you for personal use only. You must not redistribute, resell, or publish the region files, or extract and repackage the underlying data, except as permitted by the third-party data licences that apply to it (see section 12).
7. Acceptable use
You agree not to:
- use the Service for any unlawful purpose, or in breach of any road, traffic, land-access, or environmental law;
- enter land you do not have a right to enter, or use tracks closed to the public or closed to your class of vehicle, whether or not the Service shows them as routable;
- reverse-engineer, decompile, or attempt to extract source code, except where that restriction is prohibited by law;
- redistribute or commercially exploit the Service or its region files;
- use the Service to run a commercial tour, hire fleet or similar operation, except as permitted by section 3 or by written agreement with us;
- rely on the Service for emergency, life-safety, or safety-critical purposes;
- interfere with or disrupt the Service or its infrastructure, or attempt to access it other than through the interfaces we provide;
- submit Reports, tracks or other content in breach of section 8.
Access rules differ by vehicle. Across state forests, parks, reserves and other public land, a track open to registered motorcycles may be closed to side-by-sides or four-wheel drives, and the reverse is also true. Rules change seasonally and at short notice, and the Service does not model them. Finding out what applies to your vehicle, on that ground, on that day, is your responsibility — not ours, and not the map's.
8. What you submit
The Service lets you submit three kinds of thing, and they work differently.
- Reports — observations about road and track conditions: gates, water crossings, closures, surface conditions and similar. You can also confirm or dispute Reports submitted by others.
- Tracks — a route you have recorded while riding or driving it, submitted so that others can use it.
- Photos — an image attached to a Report as evidence of the condition you are describing.
You may also publish routes you have planned, and leave ratings and comments. In these Terms, all of these together are your "Contributions".
Your responsibilities
When you make a Contribution you confirm that:
- it is accurate and honest to the best of your knowledge at the time you submit it;
- you have the right to submit it, and it does not infringe anyone else's rights;
- it contains nothing offensive, misleading, or unlawful;
- it contains no personal information about you or anyone else, except contact details you provide under "Land access and permission contacts" below, which have their own rules.
You must not:
- submit a Contribution you know or suspect to be false, including reporting a road as closed or impassable when it is not;
- submit Contributions intended to discourage others from using a road that is open, or to direct traffic away from or toward any location;
- coordinate with others, or use more than one account, to manipulate the confirmation system or to make a Contribution appear independently verified when it is not;
- confirm or dispute a Report you have no genuine basis to assess;
- submit a Track across land you did not have the right to be on, or describe a track as publicly accessible when you know or suspect it is not;
- submit a Photo showing a person, a number plate, or anything else that identifies someone.
These rules exist because Contributions change other people's routes. Misusing them can send someone a long way into remote country for no reason.
Photos
If you attach a photo to a Report, this is what happens to it.
- The image is stripped of its embedded metadata — including any location recorded by your camera — before it leaves your device. The location we store with the photo is your device's position at the moment of capture, recorded by the app.
- The photo is not public when you submit it. It is held privately until we have reviewed it.
- If we accept it, the photo is published with the Report and becomes visible to everyone using the Service, including inside downloadable map regions. If we reject it, it is not published.
- A Report with a photo we have accepted carries more weight in routing than an unverified one, and may affect other people's routes without waiting for confirmation from other users. That is the point of the photo, and it is also why the honesty obligations above matter more when you attach one.
Reviewing a photo means checking that it plausibly shows what the Report describes. It is not a warranty that the condition still exists, or that it is safe.
Tracks you record
A Track is a recording of where you actually went. Recording is something you turn on deliberately, and the app shows you while it is running.
When you submit a Track you choose two things separately, and they mean different things:
1. Overlay. You allow us to make the Track routable inside TerraADV. Once we approve it, the Service may route other users along it, and it may be included in downloadable map regions. You can withdraw a Track at any time, which turns the overlay off for future routing.
2. OpenStreetMap. This one is worth reading twice. If you opt in, you agree that we may submit the Track to OpenStreetMap, where it becomes part of a public map database licensed to the world under the Open Database Licence.
- This cannot be undone. Neither you nor we can withdraw data once it is in OpenStreetMap.
- Anyone may then use it, including commercial map makers and our competitors.
- The contribution is attributed to the OpenStreetMap account that submits it, which will be ours or an administrator's, not yours, unless we agree otherwise with you.
- Withdrawing the Track from TerraADV afterwards does not remove it from OpenStreetMap.
OpenStreetMap promotion is off unless you turn it on, and you can leave it off and still have the Track work as an overlay.
You also tell us whether the land the Track crosses is publicly accessible, requires permission, or you are not sure. Say you are not sure if you are not sure — a wrong "public" sends someone onto land they have no right to be on.
Land access and permission contacts
Where a Track crosses land that requires permission, you may record contact details for the landholder or manager, so that others can ask properly rather than simply riding in. Those details are shown to administrators and to users who have asked for permission to use that Track.
These are somebody else's personal details, so this is the one place where the rules above are relaxed, and only on these conditions:
- You may only record someone's contact details if they have agreed to you doing so, and you have told them that people asking to use the track will be given those details.
- Record only what is needed to make contact. Do not add notes about the person.
- Do not record details you obtained from someone else, from a public register, or from a source the person would not expect.
- If the person asks us to remove their details, we will remove them, and we do not need your agreement to do so.
If you cannot meet those conditions, mark the Track as requiring permission and leave the contact fields empty.
Licence you grant us
You keep ownership of your Contributions. By making a Contribution, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free and transferable licence to host, store, reproduce, adapt (including correcting or snapping geometry to the underlying road network), publish, distribute, and display that Contribution, and to make it available to other users of the Service and within downloadable map regions, for the purpose of operating, improving and promoting the Service.
Where you have opted in to OpenStreetMap promotion for a Track, that licence extends to submitting the Track to OpenStreetMap and to it being relicensed there under the Open Database Licence, as described above.
This licence continues after you stop using the Service and after you delete your account. This is deliberate: other people rely on Contributions for safety, and removing them retrospectively would degrade the map for people who had nothing to do with the decision. Where you delete your account, we de-identify your Contributions so they are no longer linked to you, as described in the Privacy Policy.
Withdrawing a Contribution
You can withdraw a Track you have submitted, and ask us to remove a Report or Photo. What that does, and does not do:
- It does stop the Service routing people along a withdrawn Track, and stop a removed Report or Photo being shown to users from then on.
- It does not reach copies already inside map regions other people have downloaded to their devices. Content that has been published cannot be fully unpublished from someone who already has it.
- It does not reach anything already submitted to OpenStreetMap.
Moderation and review
We may review, edit, move, reclassify, hide, remove, or restore any Contribution at our discretion — including where we consider it inaccurate, malicious, duplicated, or out of date. We are not obliged to review Contributions, and we do not undertake to monitor them.
Reports expire. A Report retires automatically after a set period — currently thirty days unless we set a different expiry for a particular hazard — because a condition nobody has confirmed lately is not evidence of much. Expiry is not a judgment about whether you were right.
Disputes. If other users dispute a Report, we may open a review of it. A review can end in the Report being kept as it is, downgraded to a lower severity or category, resolved and retired, or held open while we ask you for more information. Where we ask you for more information, we will notify you and give you seven days to respond; if you do not respond, the review closes without your input. A Report disputed by enough independent users may be resolved automatically.
We may keep an internal note about a review that is not shown to you or to other users.
We may suspend or terminate access for anyone who breaches this section.
9. Reports and tracks submitted by other people
This section matters as much as section 10. Please read it.
- Reports and community tracks are submitted by other users. We do not verify them. They may be wrong, out of date, misjudged, or submitted in bad faith.
- Conditions change constantly. A crossing that was passable last week may not be today, and a track reported as blocked may have been cleared.
- The absence of a Report does not mean a road is open, passable, or safe. Most roads and tracks in Australia have never been reported on by anyone. An empty map means nobody has said anything — not that there is nothing to say.
- Official road-closure information is sourced from state government feeds. Those feeds may be incomplete, delayed, or inaccurate, and a road may be lawfully closed without appearing in them.
- Whether or not a Report exists, you remain responsible for assessing every road and track you travel.
Submissions are made from someone else's vehicle
This is easy to miss, and it matters more than almost anything else in this section.
A community track is a line someone recorded while riding or driving their vehicle. A difficulty rating — easy, moderate, hard, extreme — is that person's judgment, from that vehicle, on that day, in those conditions. "Moderate" from a rider on a light trail bike can describe ground that is impassable, or dangerous, in a side-by-side or a four-wheel drive. Width, clearance, weight, wheelbase and recovery options all differ, and none of them are captured when a track is submitted.
Treat every submission as a report about somebody else's vehicle until you have satisfied yourself that it applies to yours. Where the Service shows the kind of vehicle a track was recorded in, that is information, not endorsement.
Photos
A photo attached to a Report shows one place at one moment. It may have been taken weeks ago, in different weather, at a different water level, or a short distance from the hazard it is attached to. A photo we have reviewed has been checked for the limited purpose described in section 8 — that review is not a warranty that conditions are still as shown.
To the extent permitted by law, we are not liable for Reports, tracks or photos submitted by other users, for any decision you make in reliance on one, or for any consequence of a submission being absent, wrong, or removed.
10. Navigation is an aid, not a guarantee — safety and assumption of risk
Read this carefully. It is central to these Terms.
TerraADV is a navigation and mapping aid. It is not a substitute for your own judgment, planning, preparation, skill, and situational awareness.
- Maps, routes, tracks, road names, surface classifications, elevation data, fuel estimates, and other data may be incomplete, out of date, inaccurate, or wrong.
- Tracks or roads shown may be closed, private, seasonal, impassable, hazardous, or illegal to use — for any vehicle, or for yours in particular.
- Routing may direct you along paths that are unsuitable, unsafe, or not legally accessible for your vehicle.
- Surface, gradient and difficulty indicators are derived from map data and are approximations. A road classified as gravel may be anything from a graded highway to a washed-out mess.
- The Service depends on your device's GPS, battery, and storage, which can fail — particularly in remote areas without mobile coverage.
The Service does not know whether your vehicle fits
This is the limitation people are most likely to assume away.
The Service is used with motorcycles, four-wheel drives, side-by-sides and other off-road vehicles, and it does let you record a vehicle in your garage. It does not route around your vehicle. Specifically, the Service does not model, and does not take into account:
- your vehicle's width, height, length, wheelbase, weight or ground clearance;
- the width, height or weight limit of any track, gate, gap, bridge, culvert, causeway or ford on a route;
- your vehicle's traction, articulation, tyres, recovery equipment, or capability on a given surface;
- whether you can turn around, reverse out, or be recovered if the way ahead closes.
A route is a suggested path across a map. It is not a statement that your vehicle will fit through it, get up it, or get out of it. A track a motorcycle passes along easily may be too narrow for a side-by-side, too tight to turn a four-wheel drive around in, or lined with obstacles a bike simply rides between.
Where the Service does filter something by vehicle type — for example, excluding certain community tracks — that filter is limited, applies only to those features, and does not extend to the underlying road and track network. Do not read it as the Service checking your route for you.
Judging whether a route suits your vehicle, before you commit to it and while you are on it, is yours to do.
Fuel and range
Fuel range and consumption figures are estimates only, based on information you provide about your vehicle and on modelled terrain. Actual consumption varies with riding and driving style, load, passengers, towing, tyre pressures, use of low range, conditions, and the state of the vehicle — and it varies far more widely in some vehicles than in others. Do not rely on these figures as the sole basis for a fuel plan, and carry a margin.
Your responsibilities
You are solely responsible for: your route choices; the way you ride or drive; your safety and the safety of anyone with you; carrying appropriate equipment, water, fuel, recovery gear and supplies; telling someone where you're going; complying with all laws, licensing, registration and land-access requirements; and deciding whether any route or track is safe, lawful and physically suitable for your vehicle.
Do not interact with the app in a way that distracts you while riding or driving. Set your route before you set off, and stop somewhere safe if you need to change it.
Do not rely on the Service in an emergency. Carry an appropriate means of calling for help in remote areas, such as a satellite messenger or personal locator beacon. TerraADV is not an emergency communication or location device.
Anyone travelling with you
If you carry passengers, you are responsible for them. They have not agreed to these Terms, they have not read this section, and they may have no way of judging the route you have chosen.
Before you take anyone into remote or difficult country, make sure they understand where you are going, what the risks are, and that the route came from a navigation aid that does not check whether your vehicle can complete it. Where a passenger is a child, or is otherwise not in a position to make that judgment for themselves, that responsibility is entirely yours.
Assumption of risk. Adventure riding and off-road driving — on motorcycles, in four-wheel drives, in side-by-sides and in similar vehicles, and especially in remote areas — carries inherent and serious risks, including vehicle damage, becoming stranded, rollover, crushing, serious injury, and death. Some of those risks fall on passengers as much as on the person at the controls. By using the Service you acknowledge and accept these risks, and agree that you use the Service and make all route, riding and driving decisions at your own risk.
11. Your route data
Routes you save are private to your account unless you choose to publish them. You can export your routes as GPX at any time, and we recommend you keep your own copies of anything important. We are not liable for loss of route or ride data, however caused.
12. Third-party data and open-source components
The Service uses third-party data and software, including:
- map and routing data from OpenStreetMap contributors, licensed under the Open Database Licence (ODbL);
- official road-closure data published by Australian state government agencies, including VicRoads / Victoria's MapShare and the Department of Transport and Planning (Victoria), and equivalent agencies in New South Wales, Queensland and Western Australia. This data is used under the licences those agencies publish it under, and remains subject to their terms;
- open-source software including MapLibre, BRouter, and PMTiles / Protomaps.
This data and software is provided by its licensors "as is". Required attributions and licence notices are available in the app's Legal → Attributions & Licenses screen. Your use of third-party data is also subject to the relevant third-party licences.
13. Availability and changes
We may change, suspend, or discontinue any part of the Service at any time. We don't guarantee the Service will be uninterrupted or error-free, and offline functionality depends on you having downloaded the relevant region in advance. We may update these Terms; where changes are significant we will give notice in the app or by email, and continued use after that means you accept the updated Terms.
14. Disclaimers (to the extent permitted by law)
Except for rights and guarantees that cannot be excluded under the Australian Consumer Law (see section 15), the Service is provided "as is" and "as available", and we exclude all other warranties, express or implied, including as to accuracy, currency, completeness, fitness for a particular purpose, and merchantability.
15. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded. Where the ACL allows us to limit liability, our liability for a failure to comply with a consumer guarantee (other than certain guarantees where limitation isn't permitted) is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.
16. Limitation of liability
To the maximum extent permitted by law and subject to section 15, we are not liable for any indirect, incidental, special, or consequential loss, or for any loss or damage arising from your use of or reliance on the Service — including any loss, injury, or damage arising from navigation, routing, map data, fuel estimates, track conditions, Reports submitted by other users, the absence of a Report, or your riding decisions.
To the maximum extent permitted by law and subject to section 15, our total aggregate liability is limited to the greater of (a) the amount you paid for the Service in the 12 months before the claim, and (b) AUD $100.
17. Indemnity
To the extent permitted by law, you agree to indemnify us against claims, losses, and costs arising from your misuse of the Service, your breach of these Terms, or Reports you submit.
18. Termination
We may suspend or terminate your access if you breach these Terms. You may stop using the Service at any time, and delete your account as described in the Privacy Policy. Clauses that by their nature should survive termination — including the licence granted in section 8, and sections 9, 10, and 14 to 17 — survive.
19. Additional terms for app stores
These terms apply because the TerraADV application is licensed to you through an app store. In this section, "Application" means the TerraADV application. Schedule A applies if you obtained the Application from the Apple App Store; Schedule B applies if you obtained it from Google Play.
Schedule A — Apple App Store
- Acknowledgement. These Terms are concluded between you and TerraADV only, and not with Apple. TerraADV, not Apple, is solely responsible for the Application and its content.
- Scope of licence. Your licence to use the Application is non-transferable and limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Maintenance and support. TerraADV is solely responsible for providing any maintenance and support for the Application. Apple has no obligation to furnish maintenance or support services.
- Warranty. TerraADV is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Application to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to any warranty are TerraADV's responsibility.
- Product claims. TerraADV, not Apple, is responsible for addressing any claims by you or a third party relating to the Application or your use of it, including product liability claims, any claim that the Application fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- Intellectual property. If a third party claims the Application or your use of it infringes their intellectual property rights, TerraADV, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
- Legal compliance. You represent that you are not located in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.
- Developer contact. Questions, complaints, or claims about the Application should be directed to TerraADV at the address and contact details at the top of these Terms.
- Third-party terms. You must comply with any applicable third-party terms of agreement when using the Application, including your mobile data plan and the terms attaching to third-party map and closure data.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, have the right to enforce these Terms against you as a third-party beneficiary.
Schedule B — Google Play
- Acknowledgement. These Terms are concluded between you and TerraADV only, and not with Google. TerraADV, not Google, is solely responsible for the Application and its content.
- Google Play terms also apply. Your acquisition and use of the Application through Google Play is also governed by the Google Play Terms of Service and any other terms Google applies to it. Where those terms and these Terms both apply to your dealings with Google, Google's terms govern that relationship.
- Maintenance and support. TerraADV is solely responsible for providing any maintenance and support for the Application. Google has no obligation to furnish maintenance or support services.
- Warranty and product claims. TerraADV, not Google, is responsible for any product warranties, and for addressing any claims by you or a third party relating to the Application or your use of it, including product liability claims, any claim that the Application fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- Intellectual property. If a third party claims the Application or your use of it infringes their intellectual property rights, TerraADV, not Google, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
- Refunds. Refunds for purchases made through Google Play are handled by Google under the Google Play refund policy, as described in section 5.
- Developer contact. Questions, complaints, or claims about the Application should be directed to TerraADV at the address and contact details at the top of these Terms, not to Google.
- Third-party terms. You must comply with any applicable third-party terms of agreement when using the Application, including your mobile data plan and the terms attaching to third-party map and closure data.
20. Governing law
These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts. Nothing in this section limits any right you have to bring proceedings in another jurisdiction where the law does not permit that right to be excluded.
21. Contact
Analemma Labs Pty Ltd ABN 78 701 798 398
Trading as TerraADV
PO Box 100, Violet Town VIC 3669, Australia
Phone: 0409 674 136
Email: [email protected]